Was an excellent surgery but due to them hardly having no GPs it's terrible. If you need a Dr, you need a Dr, you don't need the 3rd degree on the phone. I appreciate its hard to employ gp's nowadays but to be blunt that's not the patients problem it's the practice's and they need to sort it as well as their attitude
Amazed there aren't any more reviews here. This is an appalling practice. The wait time now for an appointment has crept up to 7 weeks! Really? Is that acceptable in any way? The staff are RUDE and unsympathetic. Their complaints procedure is none existent. The doctors are good when you eventually get to see them, so it's not their fault. If the reception staff were a little more understanding it would help, but when you state your surprise at the wait time, you'll be met with silence. Avoid this surgery if you possibly can.
Mintlaw Group Practice is a UK Doctor based in Peterhead, Scotland. Mintlaw Group Practice is located at Newlands Rd, Mintlaw, Peterhead AB42 5GP, UK.
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